DotsCom Agency
ERP — Auditing & Management

ERP Auditing and Management for scaling operations

Control and optimisation of the operations and business-process layer — Odoo, Dynamics, SAP and others — connected to the sales side. Technical implementation is executed by DotsCom Dev.

Who it's for

  • Companies with an ERP that doesn't reflect the real operation or that the team half-uses.
  • Operations where sales, stock, invoicing and collections live in disconnected systems.
  • Leadership that needs consolidated margin, turnover and cash-flow reports without parallel spreadsheets.
  • Groups evaluating a system change or consolidation that need vendor-independent advice.

The ERP should reflect the business, not dictate it

A badly parameterised ERP produces the worst scenario: duplicated processes outside the system, data nobody trusts and decisions made on spreadsheets. The problem is rarely the tool; it's the lack of a defined process before configuring it.

We audit business processes, define how the system should work and manage its evolution, focused on connecting operational data with sales data.

How we work

  1. 01

    Process and system audit

    We map real processes — purchasing, stock, sales, invoicing, collections — and how the ERP supports them today. We identify gaps, duplication and risks.

  2. 02

    Target model design

    We define the flows, roles, fields and reports the business needs. A functional specification ready to configure or develop.

  3. 03

    Parameterisation and integrations

    System configuration and integrations with CRM, e-commerce, banks and e-invoicing, executed by DotsCom Dev under our specification.

  4. 04

    Adoption and ongoing management

    Role-based training, operating manuals and monthly management: new reports, process adjustments and data-quality control.

What your company gets

  • Process and ERP diagnostic with priorities.
  • Functional specification of the target model.
  • Parameterised system integrated with the sales side.
  • Consolidated operations and margin reports.
  • Role-based training and monthly management.

Frequently asked questions about ERP auditing and management

Make the ERP work for the operation

Start with a diagnostic: within three weeks you'll know which processes live outside the system and what's needed to consolidate the data.

Services