AI Agents for Kommo: truly automate your sales process
Having Kommo well configured is the foundation. The next level is having an artificial intelligence agent inside the CRM itself handle much of the repetitive work (qualifying leads, answering frequently asked questions, scheduling meetings, following up), without a salesperson having to stand behind every conversation. That is exactly what we build with our AI agents for Kommo service, in a 21-day project.
What is an AI agent for Kommo?
It's a conversational assistant trained specifically with your business's information, integrated directly into Kommo's messaging inbox (WhatsApp, Instagram, web chat), capable of holding natural conversations, qualifying leads according to criteria you define, and automatically updating the information inside the CRM.
Unlike a traditional chatbot based on rigid decision trees, an AI agent understands natural language, responds with context and knows when to hand the conversation over to a real person.
What can an AI agent do inside Kommo?
- Automatically qualify leads, moving the card to the appropriate pipeline stage based on the contact's answers.
- Answer frequently asked questions about products, prices, hours or availability, using your business's real information.
- Schedule meetings or visits autonomously, synced with the team's calendar.
- Follow up on cold leads, reactivating abandoned conversations without manual intervention.
- Update custom fields inside Kommo based on the information gathered in the conversation.
- Escalate to a human at the right moment, when the conversation requires it.
Project timeline (21 days)
- 01
Week 1
Sales process assessment, definition of priority use cases and initial training of the agent with the business's information.
- 02
Week 2
Technical integration of the agent inside Kommo, setup of qualification rules and internal testing with simulated conversations.
- 03
Week 3
Pilot tests with real conversations, tone and accuracy adjustments, and go-live with active monitoring.
- 04
When we finish
The team receives training on how to supervise and adjust the agent over time, without depending on us for minor changes.
Who is this service for?
For companies that already have Kommo running in an orderly way (whether because we implemented it or because it was previously well configured) and receive a volume of conversations that overwhelms the sales team: repetitive inquiries, after-hours messages, or simply too many leads to qualify one by one manually.
Is your Kommo account not ready yet?
An AI agent built on a messy setup inherits that mess: if your pipelines and automations aren't well defined, the agent won't be able to update information correctly either. If you're not sure about the state of your account, we recommend starting with a Kommo audit or directly with a full Kommo implementation before adding artificial intelligence.
If you also want to understand the platform better on your own, the free Kommo course is a good starting point.
Don't use Kommo?
If your company works with another CRM and you also want to add artificial intelligence to your sales process, learn about our AI agents applied to any CRM service, with the same methodology adapted to other platforms.
An AI agent working in your Kommo in 21 days
Leave your details and we'll schedule the assessment of your sales process.
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